What to Include in an Airbnb Guest Book (Quick Guide)
Offering your guests an Airbnb guest book presents a smart strategy that not only saves time and streamlines your hosting experience but also enhances your chances of securing more bookings.
An Airbnb guest book, often referred to as an Airbnb welcome manual, comprises instructions and personalized notes written by you. This valuable resource is accessible to guests through the Airbnb app or online platform once they’ve booked your vacation rental.
Continue reading to uncover the compelling reasons behind creating an Airbnb Guest Book and what to include in it.
Table of Contents
What To Include in an Airbnb Guest Book
- Wi-Fi Access: Provide the Wi-Fi network and password for the property to ensure seamless connectivity.
- Parking and Transportation: Offer guidance on parking options and directions from local public transport hubs.
- Appliance Instructions: Explain how to use appliances and electronic devices within the vacation rental property for guest convenience.
- Local Amenities: Share insights on accessing nearby amenities and how to make the most of on-site facilities, including recycling and rubbish collection.
- Emergency Guidelines: Include vital emergency instructions, such as fire safety protocols, ensuring your guests are well-prepared.
- Contact Information: Provide your contact details in case guests need assistance or don’t have them readily available.
By incorporating these elements into your Airbnb guest book, you’ll enhance your guests’ experience and streamline their stay.
Reasons To Create an Airbnb Guest Manual
You should provide your guests with an Airbnb welcome book to save yourself time, prevent damages and breakages in your short-term rental property, enhance your guests’ stay for a more effortless and enjoyable experience, and ensure that your guests respect your house rules and any agreements you have with neighboring properties. Going the extra mile is one of the easiest ways to stand out from other hosts.
Read more about how to write irresistible Airbnb descriptions.
To Save You Time
An Airbnb guest book can save hosts valuable time. Rather than repeatedly answering the same guest’s queries, you can simply direct them to your Airbnb guest book when they make a booking. This way, they can easily access essential details like the Wi-Fi password, TV instructions, Airbnb guest rules, and check-in/check-out time without needing to contact you. This proactive approach streamlines the booking process and makes your hosting experience more passive.
To Prevent Damage and Breakages
By providing clear instructions in your guest manual, you reduce the chances of guests causing accidental damages or breakages. For example, informing them about a stiff lock on the front door can prevent forced entry attempts and lock damage.
“Please keep in mind that this characterful property was built over 100 years ago, and as such, it is more delicate than a modern building. To avoid causing damage, kindly refrain from slamming doors and windows. Additionally, you may encounter creaky floorboards, which are perfectly normal in this property.”
In the example provided, the host skillfully addresses some of the quirks associated with an older building in a lighthearted tone. This approach not only makes the request more inviting but also reflects a considerate and empathetic approach to guest communication.
To Make it Easy for Your Guests
A comprehensive Airbnb guest manual simplifies your guests’ stay, especially after a tiring journey. Simple, concise instructions for tasks like operating the air conditioning or accessing streaming services make their experience more enjoyable and effortless.
Find out what to include in your Airbnb house manual for guests.
To Respect Neighbours
Your guest manual helps uphold any agreements you have with neighbors regarding matters like parking, noise, and outdoor spaces. Clear instructions can prevent parking disputes and contribute to positive neighbor relations. For instance:
‘Samuel, our lovely neighbor, shares a driveway with us. He typically parks his van on the left-hand side of the drive, closest to the white fence. Therefore, please make sure to park your vehicle on the right-hand side and never block another vehicle without asking first.’
In this example, the matter of parking is thoughtfully and courteously addressed.
To Avoid Negative Guest Reviews
Failure to provide essential information may lead to guest frustration, late-night calls, and negative reviews. A well-structured informative guest manual ensures guests have everything they need, minimizing the likelihood of misunderstandings and negative feedback.
Learn how to respond to negative guest reviews.
By creating an Airbnb guest manual, you enhance your hosting efficiency, guest satisfaction, and overall experience for both you and your guests.
The Difference Between an Airbnb Guest Book and an Airbnb Guidebook
An Airbnb guest book, also referred to as a guest manual, is a collection of pre-written instructions and notes related to the property and its surroundings. This valuable resource assists guests during their check-in process, offering crucial details like Airbnb check-in times and the availability of early check-in options. It typically encompasses instructions on appliance usage, Wi-Fi connection, parking guidelines, and directions from nearby public transportation.
Conversely, an Airbnb guidebook is a digital tool designed for hosts to share personal recommendations for the local area. These recommendations encompass coffee shops, bars, restaurants, shopping spots, and popular tourist attractions. If you offer any Airbnb experiences, this is an ideal platform to feature them. Hosts can upload your guide to their Airbnb listing, share it digitally with guests, and even provide printed copies for easy reference.
Read more about my Airbnb guidebook-writing services.
What to Include in Your Airbnb Guidebook
In your Airbnb guidebook, it’s essential to incorporate information pertinent to the local area. This encompasses recommendations for restaurants, shopping venues, distinctive experiences, outdoor activities, and any other details that would enhance your guests’ stay.
A well-constructed guidebook should possess two key characteristics: conciseness and readability. Your recommendations should be unique, offering insights that guests can’t readily find on review websites like TripAdvisor. Utilize relevant photos to complement your content, and regularly update the guidebook with the latest local attractions and activities.
Learn the 9 Secrets to Attract More Guests on Airbnb
Creating Your Own Airbnb Guest Book or Guidebook
While the content of your Airbnb guest book or guidebook is paramount, don’t underestimate the impact of an appealing design and layout. Consistent branding, color schemes, and messaging are crucial for establishing trust with your guests and eliciting positive guest reviews.
Make Your Own Airbnb Manual or Guidebook
To craft your Airbnb manual or guidebook, you can leverage various free and user-friendly online tools, such as Canva. Explore templates and customize them to align with your branding and color preferences. Once you’re satisfied, easily download your creation as a PDF file and upload it to your Airbnb listing.
Hire an Expert to Create Your Airbnb Guest Manual or Guidebook
If you lack the time or expertise to write and design your manual or guidebook, consider enlisting the services of a professional Airbnb copywriter. This one-time financial investment can yield significant long-term benefits, ensuring your guidebook is polished and impactful, enhancing your guests’ experience and your hosting success.
Airbnb House Manual Template
Here’s a template to kickstart your Airbnb house manual. Simply populate the sections with your instructions and upload them to Airbnb. Alternatively, you can explore my Airbnb guidebook writing service or Airbnb house manual writing service for more information.
Dear Guest,
Welcome to The Cottage! Thank you so much for choosing to stay in this beautiful area of Cornwall. We know that you’re going to love our recently renovated property and the magic of the local area.
In this house manual, you’ll find some useful information to help you make the most of your stay here. Please take a moment to read the instructions before your check-in, and feel free to reach out if you have any questions!
Have a wonderful stay!
Best wishes,
Anna & John
Manual Contents
- Check-in Instructions, including check-in time
- Parking
- Wi-Fi
- Airbnb Guest Rules
- Appliances Instructions
- Electronics Instructions
- Public Transport
- Airbnb Guidebook
- Emergency Information and Contact Details
- Check-out Instructions
- A Friendly Airbnb CheckOut Message
Ensure each section remains concise and easily scannable for your guests. Include a table of contents for quick reference. Maintain a friendly and lighthearted tone throughout. Consider a gentle reminder at the end for guests to leave a review.
Summary: Crafting Your Airbnb Guest Book or Manual
In summary, crafting an Airbnb guest book or manual can save you time, enhance the guest experience, and safeguard your property. Be thorough in your manual, covering check-in/check-out procedures, Wi-Fi setup, appliance and electronics guidance, and Airbnb guest rules. Additionally, foster a warm and welcoming atmosphere to leave a lasting impression on your guests.
You can utilize the provided Airbnb house manual template as a helpful outline for what to include.
To create your manual, you have the option to use a free platform like Canva, or you can enlist the assistance of an Airbnb copywriting expert to craft it for you.